How to Connect Shopify to Lingxing OMS

Connecting your Shopify store to Lingxing OMS allows the system to receive store and order data after authorization. This guide explains the complete connection process, including the required Shopify URL, inventory-location settings, app authorization, product pairing, and order synchronization.

Important: Complete product pairing after authorization. Authorization alone does not establish the SKU relationship required for order processing.

Before You Begin

Prepare the following information before starting:

Administrator access to the Shopify store you want to connect
Access to your Lingxing OMS account
The store’s permanent .myshopify.com URL
The Shopify Location ID used for inventory synchronization
Matching Shopify and Lingxing OMS SKU information

Step 1: Find the Permanent Shopify Store URL

Use the store’s permanent Shopify URL, not a custom storefront domain. The required format is:

your-store-name.myshopify.com

You can locate this address in Shopify under Settings → Domains. Copy the permanent .myshopify.com domain exactly.

Shopify login showing the permanent myshopify.com store URL — Use the permanent myshopify.com address shown by Shopify.

Step 2: Open Platform Authorization in Lingxing OMS

Sign in to Lingxing OMS.
Open System Settings.
Select Platform Authorization.
Choose Shopify.
Click Add Authorization.

Lingxing OMS System Settings menu — Open System Settings in Lingxing OMS.

Shopify platform authorization screen in Lingxing OMS — Select Shopify in Platform Authorization, then add the store authorization.

Step 3: Enter the Store Information

Complete the authorization form with the requested store details:

Store Name: a recognizable name for the store in Lingxing OMS
Store Code: a unique internal identifier for the store
Store URL: the permanent .myshopify.com domain

Review the information carefully before continuing. An incorrect store URL can prevent authorization or connect the wrong Shopify store.

Shopify store name and store code fields in Lingxing OMS — Enter a recognizable store name, unique store code, and the permanent Shopify URL.

Step 4: Configure Inventory Synchronization

If you want Lingxing OMS to synchronize inventory with Shopify, enable inventory synchronization and enter the correct Shopify Location ID.

The Location ID identifies the Shopify inventory location that should receive stock updates. Confirm that the selected location is the one used for the connected fulfillment workflow.

Shopify inventory synchronization and Location ID settings — Enable inventory synchronization only after confirming the correct Shopify Location ID.

Step 5: Authorize and Install the Lingxing WMS App

Click Proceed to Authorization in Lingxing OMS.
Sign in to the intended Shopify store if Shopify requests authentication.
Review the requested app permissions.
Install or authorize the Lingxing WMS app.
Return to Lingxing OMS and confirm that the store shows as authorized.

Proceed to Authorization button for a Shopify store in Lingxing OMS — Continue from Lingxing OMS by selecting Proceed to Authorization.

Shopify installation page for the Lingxing WMS app — Review permissions and install the Lingxing WMS app in the intended Shopify store.

Authorized Shopify store status in Lingxing OMS — Return to Lingxing OMS and verify that the Shopify store is authorized.

Make sure the Shopify account used for this step has permission to install and authorize apps.

Step 6: Complete Product Pairing

After the store is authorized, pair Shopify products or variants with the corresponding products in Lingxing OMS. This step establishes the relationship used to identify items in imported orders.

Verify the following for every pairing:

The Shopify product or variant is paired with the correct Lingxing OMS product.
The SKU mapping is accurate and unique.
The pairing quantity reflects the correct conversion factor.

Pairing quantity is a conversion factor, not an inventory quantity. For example, if one Shopify item represents a bundle containing two units of the Lingxing OMS product, the pairing quantity should reflect that bundle relationship.

Product Pairing screen for Shopify and Lingxing OMS SKUs — Pair each Shopify product or variant with the correct Lingxing OMS product.

Bundle product pairing quantity example in Lingxing OMS — Use pairing quantity as the conversion factor for bundle relationships.

Shopify product variants with individual SKU values — Check the SKU value for every Shopify variant before pairing.

Step 7: Verify Order Synchronization

After authorization and product pairing, verify that Shopify orders appear correctly in Lingxing OMS.

The initial order pull can include orders from the previous 3–5 days.
After the initial pull, Lingxing OMS retrieves recent Shopify orders on an approximately 15-minute cycle for the previous 2 days.
If an expected order is missing, use the manual synchronization option and check the store authorization and product pairing.

Post-Connection Checklist

The correct Shopify store is marked as authorized.
The permanent .myshopify.com URL is recorded correctly.
The intended Shopify Location ID is configured.
Every active variant has the correct SKU mapping.
Product pairing and pairing quantities have been reviewed.
A recent Shopify order is visible in Lingxing OMS.
Inventory synchronization is updating the intended Shopify location.

Troubleshooting

The Shopify authorization page does not open

Confirm that the store URL uses the permanent .myshopify.com format and that the browser allows the authorization page to open. Also confirm that your Shopify account can install apps.

The store is authorized, but orders are missing

Check product pairing first. Then verify that the order falls within the synchronization window and use manual synchronization if needed.

Inventory is updating the wrong Shopify location

Review the Shopify Location ID entered during inventory-sync configuration. It must match the location used for the intended fulfillment workflow.

A Shopify variant cannot be matched

Confirm that the Shopify variant and the Lingxing OMS product use the intended SKU relationship. Recheck the product pairing and conversion quantity rather than changing inventory quantities.

Frequently Asked Questions

Should I use my custom Shopify domain?

No. Use the permanent .myshopify.com URL shown in Shopify’s domain settings.

Is product pairing required after authorization?

Yes. Authorization connects the store, while product pairing establishes the product and SKU relationship needed for order processing.

Does pairing quantity mean available inventory?

No. Pairing quantity is the conversion factor between a Shopify item and the corresponding Lingxing OMS product.

How often are Shopify orders synchronized?

The initial pull can include orders from the previous 3–5 days. Subsequent synchronization runs approximately every 15 minutes for orders from the previous 2 days. Manual synchronization is available when an order needs to be retrieved again.

Why did a customer receive a fulfillment email?

Customer notifications are controlled by the Shopify store’s notification and fulfillment settings. Review those settings if fulfillment messages should be changed or disabled.

What should I check when one product has multiple variants?

Verify the SKU and product pairing for each individual Shopify variant. Each variant must map to the intended Lingxing OMS product.

Need Help With Shopify Fulfillment?

DropshipVIP helps Shopify sellers connect their stores with a U.S. fulfillment workflow. Learn more about our Shopify fulfillment service, or apply for a DropshipVIP account if you need help with onboarding, inventory setup, or order fulfillment.

This tutorial is based on the official Lingxing OMS help documentation for Shopify store authorization. Interface labels may vary slightly as Lingxing updates its system.